All items ship from New York.
We offer complimentary standard shipping on all U.S. orders. For international orders, free global shipping is offered on orders above $200.
Please note shipping costs may change from time to time. Prevailing shipping costs and expedited delivery options are shown at checkout.
We aim to offer our hand-made leather goods across the globe. Should you have any questions on delivering to your country of residence, get in touch and we’ll do our very best to help you out.
All deliveries are by courier during weekday working hours and may require a signature on delivery.
Where a delivery partner fails to make a delivery to you, either because you were not available at the address provided when delivery was attempted and did not collect the order within the time frame set out by the delivery partner or because the address you provided is incorrect or does not exist, and as a result your order is returned, we reserve to the right make a charge to you for the costs we incur in paying for its return. We will issue you with a refund for the amount remaining after the deduction of these charges.
If in the unlikely event your order does not arrive to you, please note that USPS will not consider a parcel missing until 7 days after expected delivery date have passed. We cannot resend the missing order until after this time.
Please note that some countries may apply import duties, customs handling charges and taxes on your purchase – unfortunately we cannot cover such charges and those would need to be borne by the recipient. We have no control over these costs but advise contacting your local customs office for more information.
Given the handmade nature of our leather goods and personalized options on offer, it can occasionally take us a long time to create your desired product. Therefore dispatch times may be longer than expected. We endeavor to dispatch your package within 14 days of receiving your order (usually within 7 days) but we will email you should we need to advise you of any delays. For made-to-order leather goods please allow up to two months for dispatch, but we will do our utmost to get it to you sooner than this.